Dundee Apple Store – Gadget Hero

A Truly Local Repair Service for Your Apple

Gadget Hero is your local expert in Dundee for for Apple repairs, installations and upgrades.

Our store is conveniently located in Broughty Ferry and run by a local, Dundee-based team with decades of collective experience in computer repair.

Several of us have been working on Apple Mac computers for over twenty years– pretty much the entire OS X/MacOS era (and going back to when the original “Bondi Blue” iMac was still A Thing!)- so you know it makes sense to trust Gadget Hero with your Mac.

Similarly, we can count among our staff at least one person who has both owned and been repairing both the iPhone and the iPad since the orignals of each went on sale. That’s a lot of Apple experience in one place!

What Apple Devices Do You Repair?

We offer repair services for the following Apple devices:-

• Apple Mac Repair
• Apple iPhone Repair
• Apple iPad Repair
• Other Apple Devices

(Please click above for more information on the Apple device that you want repaired or message us if your device isn’t listed above.)

Why Choose Gadget Hero for Your Apple Macintosh Repair or Upgrade?

Whether you own an iMac, a MacBook (including MacBook Pro and MacBook Air), a Mac Studio, Mac Pro or any other model, you can bring it to our shop in Broughty Ferry and we’ll take a look at it.

It doesn’t matter if Apple consider your Mac obsolete and won’t fix it for you- there’s a good chance we can do it instead.

Unlike some stores, our skills extend beyond simple “part swapping” and we’re able to carry out many board-level microsoldering repairs that might just save your Mac. (This one is especially important when it comes to MacBook and MacBook Pro faults). We have the depth of skills many of our rivals don’t.

We’ll keep you updated with the progress of your repair or upgrade, and let you know of any major charges before we go ahead with one.

What Apple Mac Models Do You Support?

We’re able to repair and carry out upgrades on all recent versions of the Apple Mac range, alongside some not-so-recent models! This includes:-

• Apple MacBook range – including the Apple MacBook, Apple MacBook Retina, Apple MacBook Air and Apple MacBook pRO
• Apple iMac – including the iMac Pro
• Apple Mac Mini
• Apple Mac Studio
• Apple Mac Pro
• Older Apple Mac and Apple Macintosh computers including Apple Xserve, Mac G4, Mac G5, Intel-based, ARM/M1-based (inc. M1 Pro, M1 Max and M1 Ultra) and more

If you don’t see your Mac or Macintosh listed above, please feel free to contact us anyway– there’s still a good chance we can fix it!

Apple Mac Services

List of Apple Mac Repair Services

This is a list of our most common problems and repairs. But if you’re not sure what the problem is or it’s not listed below… don’t worry! Contact us or bring it in and we’ll look at it for you.

• Screen Repair / Screen Replacement – if the glass or display on your MacBook or iMac is broken, we can fix it for you
• Hard Drive Repair / Replacement
• SSD Repair / Replacement
• Power Supply (PSU) Replacement and Power Fault Repair
• Faulty Battery Replacement
• Motherboard Repair – Also known as the mainboard or logic board, repairs here often require experts skilled in microsoldering
• Keyboard Repair and Replacement
• Jack Repair and Socket Repair
• OS and Software Repair – including MacOS / OS X and other applications
• Dim Screen Repair – including dull screen issues, blank screen and black screen – Various causes including lid sensor fault, faulty backlight, faulty backlight circuit

List of Apple Mac Installation and Upgrade Services

• SSD Installation, Upgrade and Replacement – If you’re still using an older Mac with a hard drive fitted, replacing it with an SSD is one of the quickest ways to improve its performance.
• HDD / Hard Drive Installation and Upgrade
• Optical Drive Installation – including DVD/CD-based SuperDrive installation
• RAM Upgrade – Another cost-effective way of improving the performance of older Macs
• MacOS and Mac OS X Installation and Upgrade
• Software Installation and Upgrade

Apple MacOS / OS X – Support and Upgrades

We are able to support almost all versions of MacOS and Mac OS X including:-

• MacOS 14 ‘Sonoma’ (MacOS Sonoma / MacOS 14.0)
• MacOS 13 ‘Ventura’ (MacOS Ventura / MacOS 13.0)
• MacOS 12 ‘Monterey’ (MacOS Monterey / MacOS 12.0)
• MacOS 11 ‘Big Sur’ (MacOS Big Sur / MacOS 11.0)
• MacOS 10.15 ‘Catalina’
• MacOS 10.14 ‘Mojave’
• MacOS 10.13 ‘High Sierra’
• MacOS 10.12 ‘Sierra’
• Mac OS X – including OS X 10.11 ‘El Capitan’, OS X 10.10 ‘Yosemite’, OS X 10.9 ‘Mavericks’, 10.8 ‘Mountain Lion’, 10.7 ‘Lion’, 10.6 ‘Snow Leopard’, 10.5 ‘Leopard’, 10.4 ‘Tiger’, 10.3 ‘Panther’, 10.2 ‘Jaguar’, 10.1 ‘Puma’, 10.0 ‘Cheetah’
• macOS Server – including Mac OS X Server and OS X Server

(We may be able to provide support for older Macs running the pre-2001 “Classic Mac OS”. Please contact us for further details).

Apple iPhone Repair Services

We have the experience to repair your iPhone. Did you know that one of our technicians had the original iPhone within weeks of its release? Not just that, but he’s been working on them almost as long… as have many others now working for us!

iPhones make up a large part of our business in general, and we have a lot of experience with them over the different generations. That’s why you can trust Gadget Hero with your Apple iPhone repair.

For full details on our iPhone repair services, please see our Phone Repair page.

What iPhone Models Do You Repair?

• Apple iPhone 15 – inc. iPhone 15 Pro, iPhone 15 Pro Max and iPhone 15 Plus
• Apple iPhone 14 – inc. iPhone 14 Pro, iPhone 14 Pro Max and iPhone 14 Plus
• Apple iPhone 13 – inc. iPhone 13 Pro, iPhone 13 Pro Max and iPhone 13 Mini
• Apple iPhone SE – inc. iPhone SE 3 / 2022, iPhone SE 2 / 2020 and iPhone SE 1 / 2016
• Apple iPhone 12 – inc. iPhone 12 Pro, iPhone 12 Pro Max and iPhone 12 Mini
• Apple iPhone 11 – inc. iPhone 11 Pro and iPhone 11 Pro Max
• Apple iPhone XS and iPhone XS Max
• Apple iPhone XR
• Apple iPhone 8 and iPhone 8 Plus
• Plus the iPhone 7, iPhone 7 Plus and older models

Did you know that several of us at Gadget Hero have been repairing tablets since the original Apple iPad came out in 2010? Those were the first tablet to become widely successful, and they’re still probably the most popular.

Tablets are particularly vulnerable to the screen getting damaged, broken or cracked. Unlike some other repair stores, we’re able to repair or replace your iPad’s original screen without resorting to a cheap, second-rate copy. After all, chances are you paid good money for your a tablet of the iPad’s quality, and you probably don’t want to squander that on a poor-quality replacement screen.

Due to our experience in tablet repair, we know how to do this properly without breaking the bank!

Another common fault are jack and sockets for connectors. We can repair faulty or damaged headphone jack sockets, as well as damaged Lightning or USB-C sockets.

What iPad Repairs and Services Do You Offer?

• Broken Digitizer / Broken Touch – If your tablet isn’t responding properly- or responding at all- to touches, the digitizer (the part which responds to touch) or related circuitry may be faulty
• Broken Glass
• Broken Screen / Cracked Screen
• Faulty Headphone Socket – Signs of this include either the jack not going in properly, or you can’t hear anything though your earphones/headphones
• Faulty Battery Replacement – If it appears that your iPad’s battery no longer holds a charge like it used to, it may need replaced. This also applies if your iPad has a swollen case caused by a swollen battery.
• Faulty Lightning/USB/USB-C Socket
• Power and Charging Problems – This might- or might not!- be due to an old or damaged battery, a faulty charger/Lightning/USB-C socket (as described above) or something else
• Water Damage / Liquid Damage – Whether it’s plain water or something else that’s got onto your iPad, it’s essential that you bring it to us as soon as possible. We recommend that you see our section covering liquid damage to smartphones, as our advice for water-damaged tablets is much the same. In short, turn off your tablet, don’t use it, don’t try to dry it out, and don’t assume it’ll be okay (as liquid-related corrosion can be ongoing over time).
• iPad Not Starting
• Black Screen / Dark Screen

…and more! So don’t worry if you don’t see your problems listed above. In fact, you don’t even need to know exactly what’s wrong with your iPad.

You can contact us beforehand or bring your iPad directly in to our shop– whichever suits you.

Whatever you think the problem is, bring it to us and we can do the hard work of figuring the rest for you!

What iPad Models Do You Repair?

We repair all generations and families of the Apple iPad, including iPad, iPad Air, iPad Mini and iPad Pro. The full list is as follows.

• Apple iPad
  • iPad 10 (10th-gen / iPad 2022 / 10.9″)
  • iPad 9 (9th-gen / iPad 2021 / 10.2″)
  • iPad 8 (8th-gen / 2020 / 10.2″)
  • iPad 7 (7th-gen / 2019 / 10.2″)
  • iPad 6 (6th-gen / 2018 / 9.7″)
  • iPad 5 (5th-gen / 2017 / 9.7″)
  • iPad 4 (4th-gen/ 2012 / iPad with Retina Display)
  • Plus older models
• Apple iPad Air
  • iPad Air 5 (5th-gen / 2022)
  • iPad Air 4 (4th-gen / 2020)
  • iPad Air 3 (3rd-gen / 2019)
  • iPad Air 2 (2nd-gen / 2014)
  • iPad Air 1 (1st-gen / 2013)
• Apple iPad Mini
  • iPad Mini 6 (6th-gen / 2021)
  • iPad Mini 5 (5th-gen / 2019)
  • iPad Mini 4 (4th-gen / 2015)
  • iPad Mini 3 (3rd-gen / 2014)
  • iPad Mini 2 (2nd-gen / 2013)
  • iPad Mini 1 (1st-gen / 2012)
• Apple iPad Pro
  • iPad Pro 5 (6th-gen / 2022) – 11″ and 12.9″
  • iPad Pro 5 (5th-gen / 2021) – 11″ and 12.9″
  • iPad Pro 4 (4th-gen / 2020) – 11″ and 12.9″
  • iPad Pro 3 (3rd-gen / 2018) – 11″ and 12.9″
  • iPad Pro 2 (2nd-gen / 2017) – 10.5″ and 12.9″
  • iPad Pro 1 (1st-gen / 2015 & 2016) – 9.7-inch and 12.9″